Fair Trial Policy
Our 30‑day guarantee is designed to give you plenty of room to explore EziStack risk‑free. You can create up to 25 credits worth of content during your trial—enough for two complete sites, plus a page and several posts. This keeps our guarantee sustainable for everyone.
No Hidden Fees
No markups, no metering, no middlemen. AI and image costs are paid directly to the providers you choose. EziStack takes zero cut—ever.
License Delivery
As soon as payment is confirmed by FastSpring, we receive an IPN (Instant Payment Notification) and automatically send your license to the email address used at checkout. If you don’t receive your license within a few minutes, check your spam folder and then contact us at support@ezistack.com.
How to Request a Refund
- Email us at support@ezistack.com within 30 days of purchase.
- Include your order ID and the email used at checkout.
- Refunds are processed via FastSpring back to your original payment method.
Exceptions
We may decline a refund if there is evidence of abuse (e.g., repeated refund requests, excessive usage beyond the Fair Trial Policy, chargeback fraud, or violation of our Terms of Use).
This policy applies to purchases made directly through FastSpring for EziStack. If you purchased through a different channel, please contact that seller for their refund terms.