Who we are
EziStack (“we”, “us”, “our”) provides website building and publishing tools. You can contact us at support@ezistack.com.
What we collect
- Account data: name, email, and password hash.
- Billing data: handled by FastSpring (payment method, taxes, receipts). We receive order IDs and status—never your full card details.
- Operational data: logs, usage metrics, and settings in order to run and secure the service.
- Support data: messages and attachments you send to support.
- Cookies: described in our Cookie Policy.
Why we collect it (legal bases)
- Provide the service and fulfill our contract with you.
- Billing and fraud prevention (legitimate interests).
- Legal compliance (e.g., tax, accounting, consumer protection).
- Consent for optional cookies, marketing, or beta programs.
Sharing
We share data with service providers who help us operate EziStack (e.g., hosting, email, analytics, payments). They process data on our instructions and are bound by confidentiality and security obligations. FastSpring acts as Merchant of Record for payments and may collect and process your personal data as an independent controller for tax and compliance purposes.
International transfers
We may store and process data in the UK, EEA, and other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
Retention
We keep your data only as long as necessary for the purposes above, then delete or anonymize it.
Your rights
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Portability of your data in a structured format.
- Withdraw consent at any time for activities based on consent.
- Lodge a complaint with your local data protection authority.
Security
We employ industry‑standard security measures including encryption in transit, access controls, and regular backups. No method is 100% secure, but we work to protect your data.
Children
EziStack is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us personal data, contact us and we’ll delete it.
Marketing
We won’t send you marketing emails without your consent where required. You can unsubscribe at any time.
Contact
Questions or requests? Email support@ezistack.com.
Last updated: September 18, 2025